1. I am on the reserve list. How can I know if I will travel?
If you are on the reserve list, you should have been contacted by now. In case you were not, please contact directly Move2Learn@mci-group.com.
2. Can I book my trip myself? NO
It is mandatory that you exclusively use the registration website operated by our contractor, https://www.move2learn-register.eu, to organise your trip.
As was indicated in the contest rules “Travel tickets for the winners will exclusively be booked and purchased by a contractor of the Commission. Travellers should NOT book their tickets themselves, as tickets purchased separately shall not be reimbursed”. There cannot be any exception to this rule.
3. Which is the age requirement for the students to travel?
The Move2Learn, Learn2Move initiative is open to European eTwinning projects which: “involve pupils aged sixteen (16) or above as of 31 December 2017”. All students listed in your project must comply with this rule.
4. Can I add names to the list? NO
In the application form, all applicants were asked explicitly to indicate by the deadline of 30 June 2017 the number and names of pupils that would be travelling if the project were amongst the winning projects.
In order to ensure a level playing field for all applicants, and to comply with the principles of transparency and equal treatment, the Commission can allocate the limited number of available travel tickets under the initiative Move2Learn, Learn2Move ONLY to pupils (and their accompanying teachers) who were listed in the application form by the deadline of 30 June 2017.
5. Can I change the name of pupils?
The Commission acknowledges that some time has passed since you sent your application, and some new circumstances may have arisen for students. In case your travel is a school trip, the Commission is ready to examine and accept some changes of pupils under certain conditions:
In case of serious illness, change of school or place of residence of the participant, the participant has graduated, or any other duly justified reasons.
- The new pupil meets the age requirement;
- Prior to booking the travel, a request is sent at: Move2Learn@mci-group.com mentioning the name of the pupil to be replaced and by whom (thus the name of the new pupil with all the corresponding information, including the birth date of the new pupil).
- The contractor will confirm the request via email and then the participant will be able to book the trip. Any other conditions established in the contest rules must be respected.
6. How many teachers are entitled to a free ticket to accompany the pupils?
The purpose of this initiative is to enable young people to experience what it means to be European. Accompanying teachers are only entitled to receive a free ticket when the trip is a school trip (either “partner visit” or “group trip”).
In this case, the number of teachers has to be reasonably proportionate to the number of students. In most cases, it is expected that up to two teachers would accompany a school trip, except for:
- smaller groups (up to eight pupils): one teacher only.
- larger groups, or in case of pupils with special needs: then the submitter should establish that more accompanying persons would be needed (for example in case of pupils with special needs, national/school rules on ratio teachers/students).
7. Can I change the name of an accompanying teacher?
Change of the name of an accompanying teacher can be accepted.
In this case, your request must be sent prior to the booking of travel, directly to: Move2Learn@mci-group.com mentioning the name of the teacher to be replaced and by whom (thus the name of the new teacher with all the corresponding information).
8. Can I change the destination?
The Commission acknowledges that some time has passed since you sent your application, and some new circumstances may have arisen.
For these reasons, change of destination may be accepted in duly justified cases. In case your initial destination was to an eTwinning partner (“partner visit”) and becomes a “group trip” or individual trip: the maximum amount per ticket would be reduced to 350 EUR (instead of 530 EUR), except if:
- Travellers depart from or travel to Cyprus, Malta, Iceland or an outermost region (i.e. Guadeloupe, French Guiana, Martinique, La Réunion, Mayotte, Saint-Martin, Madeira, Azores and Canary Islands).
- When domestic travel costs to reach the main train station, bus station or airport from which the travellers will travel in order to cross the national border exceed 100 EUR.
Please note that a change of destination may also be required in cases where the following two criteria cannot be met at the same time:
A limited travel footprint: for each passenger, the weighted average of the CO2 emissions per kilometer based on the distance travelled with each means of transport may not exceed 200g/km.
A reasonable ratio between the time spent travelling and the time at destination: this ratio should not exceed 1 to 3 for a trip of maximum 3 days and 1 to 4 for a trip longer than 3 days. This is to avoid sending pupils on a long trip in slow or indirect transport resulting in a shortened stay at their destination.
9. Can I change the type of trip?
Yes, as the Commission acknowledges that some time has passed since you sent your application, and some changes may have happened regarding your initial plan. More specifically:
9.1 In case a partner visit is no longer possible with my eTwinning partner, can I organise it with a new partner?
Yes, this is the preferred solution to this situation. In this case, your request must be sent prior to the booking of travel, directly to: Move2Learn@mci-group.com
9.2 In case a partner visit is no longer possible with my partner, can I do a simple group trip?
Yes this is allowed (*) now. In this event the maximum entitlement per ticket will be 350 EUR instead of 530 EUR, except for travellers located in Cyprus, Malta, Iceland or an outermost region.
In this case, your request must be sent prior to the booking of travel, directly to: Move2Learn@mci-group.com.
(*) Except in very few cases where the application scored only the minimum of 21 points
9.3 In case it is no longer possible to organise a school trip (= “partner visit” or “group trip”), are my students entitled to use the prize as individual trip?
Yes, in this case your students can use the prize to travel as individual trip (*). There is no entitlement for any teacher. The maximum amount is 350 EUR, except for pupils located in Cyprus, Malta, Iceland or an outermost region.
In this case, only the pupils on the existing list can travel, thus no change of name is allowed. Your request must be sent prior to the booking of travel, directly to: Move2Learn@mci-group.com.
(*) Except in very few cases where the application scored only the minimum of 21 points
10. Which travelling documents I may need for my travel?
Is it mandatory to hold a passport? Can I travel with a national ID card only? Sometimes pupils don’t have any passport.
If you are an EU national, you do not need to show your national ID card or passport when you are travelling from one border-free Schengen EU country to another (*) but you might need it for boarding your flight or other transport mode. It is still always highly recommended to take a passport or ID card with you, so you can prove your identity if needed (if stopped by police, boarding a plane, etc.). Find more at: http://europa.eu/youreurope/citizens/travel/entry-exit/eu-citizen/index_en.htm
If you are not an EU national, visit or travel within the EU, you will need a passport valid for at least 3 months after the date you intend to leave the EU country you are visiting and which was issued within the previous 10 years. You might also need a VISA. Apply for a visa from the consulate or embassy of the country you are visiting.
If your visa is from a “Schengen Area” country, it automatically allows you to travel to the other Schengen countries as well.
Find more at:
You can as well visit this page about travel documents for minors depending on the country they travel to: http://europa.eu/youreurope/citizens/travel/entry-exit/travel-documents-minors/index_en.htm
(*) Today, the Schengen Area encompasses most EU Member States, except for Bulgaria, Croatia, Cyprus, Ireland, Romania and the United Kingdom. Of non-EU States, Iceland, Norway, Switzerland and Liechtenstein have joined the Schengen Area.
10.1 On the Move2Learn registration platform, one of the required fields is the passport number of the passengers. Can it be filled with the ID card numbers instead, as some pupils don’t hold any passport?
It is possible to travel with an ID card within the Schengen Area. Fill the required fields with ID card number and its expiry date.
10.2 A Greek ID card has no expiry date. How should I register?
For a Greek ID card’s expiry date, please add 15 years from the date of issuance. For example, if your ID card was delivered on 01/09/2017, the expiry date to indicate would be: 01/09/2032)
10.3 My students are waiting for new passports (they hold expired travel documents). Is it possible to make the request of booking before they got their new passports?
In some exceptional cases it is possible to process the booking without valid ID card/passport. (Important note: such exceptions do depend on travel companies.) However, the general rule for ticket issuance is to provide valid ID/passport information. Once a ticket is issued no changes can be made.
10.4 Are the fees related to new passport issuance covered by the Learn2Move, Move2Learn initiative? NO
As a winner of the contest, you have been awarded an entitlement to a travel ticket only. No other expenses are covered by Learn2Move, Move2Learn.
10.5 I need an invitation to enter the EU. Can Move2Learn,Learn2Move provide me with such an invitation?
Move2Learn, Learn2Move cannot provide you with any official invitation to visit the EU. Nevertheless, Move2Learn, Learn2Move can provide you with a certificate declaring the name of the school and project awarded with the prize, as well as the final list of participants. If you need such a document, please send an email with the final list of participants to the trip to: EAC-MOVE2LEARN@ec.europa.eu
Alternatively, if you are doing a “partner visit”, you may ask the partner school to issue a document stating you are visiting them.
For any question regarding the booking of your travel tickets, please contact:
For any question regarding the contest, or the Move2Learn, Learn2Move initiative in general, please contact: